Privacy Policy

Last updated on 13-03-2025

QWAATH PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by FaanConnect.

Information We Collect

We collect information that you provide directly to us, such as when you:

  • Create or modify your account
  • Purchase a connection with a creator
  • Contact customer support
  • Participate in any interactive features of our services

This information may include:

  • Contact Information: Your name, email address, phone number, and mailing address
  • Account Information: Your username, password, and profile information
  • Payment Information: Your payment method details, billing address, and transaction history
  • Communication History: Records of your interactions with creators through our platform
  • Device Information: Information about your device, browser, IP address, and time zone

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Facilitate connections between fans and creators
  • Send technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience and deliver content relevant to your interests

How We Share Your Information

We may share your personal information with:

  • Creators: When you book a session, we share relevant information with the creator to facilitate your connection.
  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement appropriate security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You can manage your personal information and privacy preferences by:

  • Updating your account profile information
  • Adjusting your communication preferences in your account settings
  • Contacting us to request access to, correction of, or deletion of personal information

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: thatsharshsahay@gmail.com

Phone: 7549361632

Address: DAG NO.313/1103, C/O NIRMAL KUMAR ADHIKARY, DOGACHIA MONMOHANPUR ROAD, BARA SEHANA, VILL-MONMOHANPUR P.O DOGACHIA MONMOHANPUR P.S-GAIGHATA, DOGACHHIA, NORTH TWENTY FOUR PARGANAS, BARASEHANA, WEST BENGAL, PIN: 743245